Shipping Policy
Shipping & Deliveries
We utilize multiple United States Postal Service to deliver packages within the US. Once your payment is verified and processed it can take 1-4 business days for your order to ship excluding weekends and holidays. Once your order is shipped you will receive a email notification with the shipping carrier and tracking number.
Shipping Rates & Delivery Time
2-6 Business Days Standard Shipping |
$7.25 |
Overnight or Express Shipping | TBD |
United States Delivery Transit Time
To request Overnight or Express Shipping
Please email: Customerservice@thedylanjames.com and we will do our best to accommodate this request at an additional charge (To Be Determined by the USPS)
All express packages are shipped same day if order is place before 12 pm central standard time. All order placed after 12 pm will be shipped on the following business day.
All prices on our site are in US dollars and charged in US dollars.
All shipments are insured through the USPS for $50. If for any reason your package is not received, please contact your local USPS with your tracking number to assist you with filling a claim.
Please note that all estimated shipping times are after the order has been shipped. If for any reason you item is not deliverable and is return to the store you will be issued a refund for the purchase price of the items (minus shipping fee). Please carefully check your address. In the event that you request your order to be reshipped there will be a $9.95 shipping and handling fee. We are not responsible for lost or stolen packages once UPS, USPS, or DHL has marked your package as delivered. By completing a purchase with us you are agreeing to our full shipping and deliveries policy.